Sceptre X22WG-1080p and Windows 7 – Screen Issues

Forum Discussion - Sceptre X22WG-1080p and Windows 7 - Screen Issues - 3 post(s)

With all of the time Ive been spending working on the site in the last week or so and with the realization that I have a 22″ LCD monitor that I rarely use, I figured it was time for a configuration change.  Recently, Greg and I posted our work area configurations in the forum.  So I decided to move the LCD from my office to my living room laptop table and re-arranged some stuff to make it all fit.  I was a little concerned because of the space, I didnt want to have my keyboard dragging on the floor or anything.  Fortunately, the re-arrangement worked out well.  That was the ONLY piece of it that went well!  Actually making it all work turned into a project.

When I plugged the monitor in, I was noticing that my screen appeared to be overextended.  All sides of the screen needed adjusted.  Not to mention that Windows 7 thinks the resolution needed to be way higher than  it actually supports.  I spent a few minutes going through the settings on the LCD itself, but to no avail.  So I turned to Google (see my previous post).  I tried every search term I could think of, using the model of the LCD and the issue I was experiencing in several different combinations.  The frustrating part about the search was that I got all kinds of hits for purchasing the monitor, so I ignored those.  I even went to the manufacturer’s website and tried to look at the documentation (which, if you’re going to distribute PDF’s, make sure they open or make it more obvious on how to download it, because I spent a few minutes trying to get this thing to open before it dawned on me to right click on the link and save the PDF to my computer).  Once I thumbed through the documentation, things started to get a bit more clear.  The screen resolution for this thing is supposed to be 1680 x 1050 and no higher!  So the over-extension of the screen was partly caused by the higher resolution.

After changing the screen resolution to what is supported by the LCD and making some adjustments to the LCD itself (adjustment of the horizontal positioning to 100), I was able to see the top, right and bottom of the screen with no problem.  However, I was now seeing a huge black vertical bar on the right side of my screen about an inch or so wide.  Ok, more research.  I quickly found this post that seemed to do the trick. The issue now was that Windows 7 had no clue how to talk to the monitor properly.  Its been a long time since I had an issue with a monitor that didnt use the Generic PnP monitor driver.  Perhaps its because its an older monitor (not that old, but certified for Vista) and the fact that Im running an x64 version of Windows 7.  After reading and trying the suggested solution, BINGO. Working LCD.

The post I referenced earlier includes an INF for both a 32 bit and 64 bit version of the LCD.  I copied the x64 version and saved it to my computer.  I then went out and changed the driver for my screen from the Generic PnP Monitor to the Sceptre X22WG-1080P.

Procedure:

NOTE: This is WITHOUT warranty.  I do not take responsibility if this file harms your computer.  I can only say that this procedure worked for me with no issue.  Follow this procedure at your own risk.

  • Save this file to your computer (right click the link, then select Save as).  I saved mine to E:\Sceptre X22WG-1080P.  Extract the ZIP file to the same location.
  • Open the Device Manager (Start, right click Computer, select Manage.  Then select Device Manager from the left side of the screen).
  • On the right side, expand Monitors.
  • Right click on Generic PnP Monitor and select Update Driver Software…
  • Select the bottom option, Browse my computer for driver software.
  • Select the bottom option, Let me pick from a list of device drivers on my computer.
  • Click Have Disk (really, its still labeled this way after all this time.  I do believe this terminology dates back to Windows 95, at least).
  • Click the Browse button and navigate to the file.  Mine was in E:\Sceptre X22WG-1080P\sceptre_x64.inf.
  • Click OK.
  • Select the Sceptre X22WG-1080P monitor.  Notice that this driver is NOT digitally signed.  Click Next.
  • If you receive a warning that the driver is not digitally signed (Header should be RED), acknowledge the warning and allow it to install the file anyway.
  • It should now show that the driver has been loaded successfully.

After 2 hours of searching, this procedure seemed to work for me and I can now (finally) use this screen on my system.  I hope this same procedure works for anyone out there experiencing the same problem.  Good luck!

 

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  1. I’m surprised that you had to go through all that to get the monitor working. I truly cannot remember the last time I had to install a monitor driver. I know Windows 7 was easily able to identify both my 24″ (even Windows XP knew this one) and 19″ Asus monitors. Hell, 7 even knew the model and size of my TV (obviously built into the TV’s firmware).

    Still, I just find that odd. But, I guess every now and then you run into something like that.

  2. Well, I think it probably has everything to do with the monitor itself. I purchased the monitor on the cheap and didnt really spend any time looking at it. I thought it was odd as well, but its only ever been an issue in Windows 7, which is I thought was even more strange.

  3. Post Awaiting Approval by Forum Administrator

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